FAQs.

If your question has not been answered, please email me at hello@theinnerprint.com
I am always happy to help!

Do I need my exact birth time?

Yes — your exact birth time is essential for pulling an accurate Human Design chart. A difference of even a few minutes can shift your energy type, authority, or profile. If you’re unsure, check your birth certificate or contact the hospital where you were born. Still stuck? Email us at hello@theinnerprint.com and we’ll help point you in the right direction. 

When will I receive my report?

Your Inner Print gets to work the moment you hit purchase. You’ll find your bespoke energy guide ready to download in your account within 10–30 minutes—just enough time to make a cup of tea.

Can I book a 1:1 session?

Yes — I do offer a limited number of 1:1 IRL Sessions for those who want to dive deeper. You can chat directly with Billie, ask your questions, and walk away with practical insights for your real life. Book via email at hello@theinnerprint.com. Limited spots are available each month. 

Do you offer refunds?

Because The Inner Print is a digital product custom-made for you, we’re unable to offer refunds. That said, if something feels off or unclear, reach out — we’re here to help make it right.

Is this a one-size-fits-all thing?

Not even close. Your chart is uniquely yours. The Inner Print is all about personalisation — we decode the core of your chart, and if you want to go deeper, we offer optional add-ons for a more layered read.

Can I order a report as a gift?

Yes! The Inner Print makes a brilliant gift. Just make sure you have the person’s full birth details (date, exact time, and place), and note that you’re ordering it as a gift when you email us at hello@theinnerprint.com